All properties follow a universal cancellation policy*
Cancellation Policy ![](https://uc.orez.io/f/b7c6d5dac4fd44d0a565e0453c8dd2fe)
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Cancellation 30 or more days prior to the Reserved Arrival Date
- The guest will receive 90% of the rental payment(s) paid to date.
- Cancellation Fee is equal to 10% of the rental fees paid to date.
- Regardless of the reason for cancellation.
- This applies to Direct and VRBO bookings.
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Cancellation less than 30 days prior to the Reserved Arrival Date
- NO refund unless we are able to re-book, this only applies to DIRECT BOOKINGS with CooperstownStay.com. IF the property is re-booked, the guest will receive 90% of the rental payment(s) paid to date.
- IF you booked outside of CooperstownStay.com there is no refund less than 30 days prior to arrival date.
- Cancellation Fee is equal to 10% of the rental fees paid to date.
- This applies to Direct and VRBO bookings.
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*Cancellations from Reservations made on Airbnb*
- *Airbnb booking Cancellation is subject to the individual platform's rules and regulations.
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Airbnb cancellation 'Super Strict' option is the closest option to Cooperstown Stay's cancellation policy.
- No relocations offered for Airbnb reservations.
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![](https://uc.orez.io/f/235ece7961eb4ed8b6aa47fb881bd648) |
Relocation Policy CooperstownStay.com Direct Bookings Only
- ONLY If you BOOK DIRECT with Cooperstown Stay, can you RELOCATE within Cooperstown Stay's other offerings.
- Relocations are only accepted 30 or more days prior to the reserved arrival date.
- NO Cancellation Fee and NO Relocation Fee for qualifying relocations.
- Relocations are done over the phone ONLY, 607.547.6260.
- No relocations for VRBO or Airbnb reservations.
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![](https://uc.orez.io/f/c62216ec894b46f1bf9c99f66e4e0946) |
For more information on rental policy please see the RENTAL INFOMATION page.