Cancellation Policy

1. If we receive a Cancellation Notice 30 or more days prior to the Reserved Arrival Date:

• The guest will receive 90% of the rental payment(s) paid to date.
  

• Cancellation Fee is equal to 10% of the rental fees paid to date.

• Regardless of the reason for cancellation.
  
  

2. If we receive a Cancellation notice less than 30 days prior to the Reserved Date of Arrival:

• NO refund unless we are able to re-book. In that case, guest will receive 90% of the rental payment(s) paid to date. 

• Cancellation Fee is equal to 10% of the rental fees paid to date.

3. Relocation 30 or more days prior to the Reserved Arrival Date:

• ONLY If you BOOK DIRECT with Cooperstown Stay,  can you RELOCATE within Cooperstown Stay's other offerings.

• Relocations are only accepted 30 or more days prior to the reserved arrival date.

• NO Cancellation Fee and NO Relocation Fee for qualifying relocations.  

• Relocations are done over the phone ONLY, 607.547.6260. 

4. Reservations made on VRBO or Airbnb:

• Cancellation is subject to the individual platform's rules and regulations.

• No free relocations on VRBO or Airbnb reservations.